Choosing a reputable garage door repair company is not just about selecting the first company you come across with in the internet or the yellow pages of your phonebook. You have to do some research first before hiring a contractor. Below are some tips for choosing a good contractor.
The easiest and least time-consuming way for choosing a garage door company is to ask around. Your family, friends, and even officemates may know of a good contractor who does an exemplary job repairing garage doors at a very affordable cost. After all, people you know will only refer you to contractors they can trust.
Compare the Contractors
Just because you now have the names of garage door companies, it does not mean that you pick one eeny-meeny-miny-moe style. You still have to compare these companies to know how trustworthy they are. Some factors to consider when narrowing down the list include:
- Cost of their service and other charges.
- Duration of the service.
- Details about their products.
- Warrants offered.
- Customer references.
Although the company may have been referred to you, it's still important to ask for customer references. The experience of your friend or relative may be completely different to the experience of their other customers. Any feedback can help you narrow down the list.
It is also worth noting that you should never authorize any garage door technician to start repair before they explain exactly what needs to be done. He should be able to tell you what's wrong with your garage door, what he will do to correct the problem, how much the project will cost you, and how long it will take. Reputable garage door repair companies will never hesitate to disclose these information to potential clients.
Check Their Reparation
Once you have narrowed down the list, the next step is to check their reputation. There are a number of ways to do this.
Nowadays, clients, may they be satisfied or not, leave feedback and testimonials on review sites. Some of these reviews can be found on large sites like Yelp, BBB, and even on the company's Facebook page.
If, for example, you see in the internet or a newspaper ad that the company you're eyeing is offering a discount or a special offer to new clients, it pays to check and make sure that the offer is still valid. The offer may have expired, or the offer may have only been given to entice and dupe potential customers into hiring them.
No Full Fees
Never, ever pay the full service fee upfront, even if the garage door company tells you to. Yes, you may be required to pay a partial fee, but only do so if you are sure that the company you're hiring is a trustworthy and reputable one.
These are just some of the tips that you need to know before you hire a garage door repair company.